Scope & above
Export: Sync+

Observability Pack — see what your payment agents are doing before a QSA asks

A QSA asking for evidence of monitoring your payment environment is not the moment to start building dashboards. Design your observability stack to answer every Requirement 10 logging question before it's asked — and catch payment anomalies before they become incidents.

Why this matters

The specific outcomes this tool produces — and the problems it prevents.

Catch payment anomalies before they become incidents

Structured CloudWatch metrics and alarms designed around payment-specific failure modes — latency spikes, authorisation decline rate increases, processor timeout clusters. A generic infrastructure dashboard doesn't surface the signals that matter for payment health.

PCI Req 10 logging coverage from the start

PCI DSS Requirement 10 mandates audit trails for all cardholder data environment access. Log field definitions and retention policies designed to satisfy Req 10 sub-requirements — not generic application logging that leaves gaps a QSA will find.

Agent audit trails that satisfy Requirement 10.2

Every agent action on cardholder data logged with the fields Req 10.2 mandates — who, what, when, outcome. An AI agent that touches payment data without a complete audit trail is a Requirement 10.2 finding waiting to happen.

Deploy the dashboard, don't build it from scratch

Export a CloudWatch dashboard JSON and Terraform module for your alerting stack. Deploy the observability layer in hours, not weeks — and arrive at your QSA assessment with existing dashboards rather than a build plan.


How it works

Structured inputs. Immediate output. No setup, no waiting, no consultant required.

1

Select your payment stack components

Choose the AWS services in your payment environment — Lambda, Step Functions, API Gateway, DynamoDB, SQS, Secrets Manager. Each service has payment-specific metrics pre-configured.

2

Define your payment metrics

Select the metrics that matter — authorisation success rate, p99 latency, processor timeout rate, refund volume, SQS queue depth. Add custom business metrics for your payment model.

3

Configure CloudWatch alarms

Set alert thresholds per metric with severity levels — warning, critical, and PCI compliance breach. Define the SNS topics and notification channels for each severity.

4

Design your audit log schema

Define the structured log fields for each agent action type, mapped to PCI Req 10.2 requirements. Set retention periods to meet Req 10.7 minimum of 12 months.

5

Export your observability pack

Download CloudWatch dashboard JSON and a Terraform alerting module ready to deploy into your AWS account.


Build your payment observability stack before your QSA assessment

Available on Scope and above. Export Terraform and dashboard JSON with Sync.